This article is from the Financial Aid, Scholarships, and Fellowships FAQ, by Mark Kantrowitz with numerous contributions by others.
The FinAid site includes much more information than could be presented
in this brief FAQ. It includes, among other things, a glossary of
financial aid terminology, information about the taxability of
financial aid, information about bankruptcy and financial aid, and
anything else you might want to know. If the answer cannot be found on
the site, you can use the FinAid Ask the Aid Advisor service to ask a
question of one of more than 100 financial aid professionals who have
volunteered to answer student questions.
For questions about federal student aid, call 1-800-4-FED-AID
(1-800-433-3243). The TDD number for hearing impaired individuals is
If you never received your Student Aid Report (SAR) after submitting
the FAFSA, or want a duplicate SAR, call 1-800-4-FED-AID or
If you want to report fraud, waste, and abuse of federal student aid
funds, call 1-800-MIS-USED (1-800-647-8733) to reach the office of the
Inspector General at the US Department of Education.
Selective Service can be reached at 1-847-688-6888. Immigration and
Naturalization Services (INS) can be reached at 1-415-705-4205. The
Internal Revenue Service (IRS) can be reached at 1-800-829-1040. The
Social Security Administration can be reached at 1-800-772-1213. The
National and Community Service Program (AmeriCorps) can be reached at