This article is from the VW Technical FAQ, by with numerous contributions by Jan Vandenbrande others.
A: On most newer VWs, changing front pads is next to trivial. Rear pads
require more work because the piston needs to be screwed in which is either
done with a allen (hex) wrench or a special tool. Rear shoes (drums) are
probably the hardest, but still easy enough. Follow Bentley and/or Muir.
 
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