This article is from the Public Radio FAQ, by Rich Kulawiec email@example.com with numerous contributions by others.
To order transcripts online: telnet pac.carl.org - select
Information Databases, select Journal Graphics. For more info,
e-mail to firstname.lastname@example.org. Include as much info as possible,
including your credit card number and they'll e-mail you the
transcript. Don't feel safe throwing your credit card number
thru unsecure (insecure?! :-) ) e-mail, call 202-414-3232,
which is NPR's Audience Services, or send $12.90 (plus
2.50 shipping/handling) for cassettes of TALK programs (2 hours)
to NPR Tapes, 635 Massachusetts Avenue N.W. Washington, DC 20001-3753
-- please indicate the date of the broadcast. By the way,
transcripts are $10.00 (plus $1.50 shipping/handling).
In fact, anybody who wants to contact NPR should call Audience
Services between 10 AM and 5 PM ET Monday through Friday.
(Sorry, folks no 800 number.)