S T 2 5 0 2 N D SEAGATE
NO MORE PRODUCED Native| Translation
------+-----+-----+-----
Form 5.25"/HH Cylinders 1756| | |
Capacity form/unform 435/ 502 MB Heads 7| | |
Seek time / track 16.0/ 3.0 ms Sector/track | | |
Controller SCSI1 DIFFERENTIAL Precompensation
Cache/Buffer 64 KB Landing Zone
Data transfer rate 2.750 MB/S int Bytes/Sector 512
4.700 MB/S ext SYNC
Recording method RLL 1/7 operating | non-operating
-------------+--------------
Supply voltage 5/12 V Temperature *C 10 50 | -40 70
Power: sleep W Humidity % 8 80 | 5 95
standby W Altitude km -0.305 3.048| -0.305 12.210
idle W Shock g 2 | 40
seek W Rotation RPM 3600
read/write W Acoustic dBA
spin-up W ECC Bit
MTBF h 100000
Warranty Month 12
Lift/Lock/Park YES Certificates CSA,FCC,IEC380,IEC435,SDA,VDE
SEAGATE ST2383N/2502N PRODUCT MANUAL 77765414-C (12-91)
+------------------------------------------------------++-+J2 | || |Drive | || |Select/ | |+-+Option | +-1 |XX | | | |XX SCSI | +-+ |XX Interface | Resistor +-1 |XX J3 | Terminator | | |XX | Packs +-+ |XX | +-+ |XX | | | |XX | +-1 |XX | | | |XX Power | |XX +------------------------------------------------------+
SEAGATE ST2383N/2502N PRODUCT MANUAL 77765414-C (12-91)
Jumper setting
==============
SCSI ID/Option Select Header
----------------------------
+------------------------------+
| o o o o o o o o o 1 |
| o o o o o o o o o o |
+------------------------------+
(6)(6)(6)(3)(2) 4 2 1 TP TP
+------------+----------+
| | 4 2 1 |
+------------+----------+ Drive ID in binary coded jumper
|SCSI ID = 0 | o o o | position (most significant bit on
| | o o o | left), i.e., jumper in position 1
+------------+----------+ would be Drive ID 1, no jumpers means
|SCSI ID = 1 | o o x | ID 0.
| | o o X |
+------------+----------+
|SCSI ID = 2 | o x o |
| | o X o |
+------------+----------+
|SCSI ID = 3 | o x x |
| | o X X |
+------------+----------+
|SCSI ID = 4 | x o o |
| | X o o |
+------------+----------+
|SCSI ID = 5 | x o x |
| | X o X |
+------------+----------+
|SCSI ID = 6 | x x o |
| | X X o |
+------------+----------+
|SCSI ID = 7 | x x x |
| | X X X |
+------------+----------+
(2) CLOSED Enables the Motor Start Option. In this mode of
operation the drive will wait for a Start Unit Command
from the Host before starting the Motor.
OPEN The motor will start as soon as DC power is applied
to the unit.
(3) CLOSED Parity checking by the WREN 6HH is enabled.
(4) If the unit is not be terminated, remove terminator resistor
module SIPs. If installed, the TP jumper must be installed in
either Position 1 or Position 3 as indicated.
Position 2
+-------------------------+----+
| o o o o o o o o X X-+--Position 1
| o o o o o o o o XxxX |
+---------------------------+--+
(6)(6)(6)(3)(2) 4 2 1 TP|TP
+-------Position 3
With jumper in Position 1, terminator power (+5V) is taken from WREN 6HH power connector. With jumper in Position 2, terminator power is supplied to the interface cable by the WREN 6 through an isolation diode and fuse network. With the jumper in Position 3, terminator power is taken from the interface cable Pin 26 through a fuse.
If the drive is not terminated, the TP jumper in position 1 need not
be installed.
(6) Factory use only (8,9) and (10) reserved jumper position.
(7) ON Entire drive is write protected.
(8) Jumper on enables delayed motor start (Motor Start jumper (2)
must be off). Motor start up is delayed 16 times drive ID number
in seconds; i.e., Drive 0 starts immediately, Drive 1 starts 16
seconds later, Drive 2 starts 16 seconds after Drive 1, etc.
No Motor Start command is needed to start drives with this
jumper on.
DC Power and pin connector assignments
--------------------------------------
+------------+ pin 1 +12 VDC
| 4 3 2 1 | pin 2 +12 Volts Return
+------------+ pin 3 + 5 Volts Return
pin 4 + 5 VDC
Note: Pins on the drive select and configuration select header are
provided to facilitate manual drive configuration. No devices other
than jumpers should be connected to these pins. Improper connection
to external devices (switches, connectors, etc.) could adversely
affect drive performance. Exact location of these pins and headers
may change without notice.
SEAGATE SUPPORT SERVICES
Seagate Technology
------------------
Technical Support Services
If you need assistance installing your drive, consult your dealer.
Dealers are familiar with their unique system configurations and can
help you with system conflicts and other technical issues. If you
need additional assistance with your Seagate(r) drive or other
Seagate products, use one of the Seagate technical support services
listed below.
SeaFONE at 1-800-SEAGATE (1-800-732-4283)
Seagate's 800 number allows toll-free access to automated self-help
services, providing answers to commonly asked questions,
troubleshooting tips and specifications for disc drives and tape
drives. This service is available 24 hours daily and requires a
touch-tone phone. If you need to speak to a technical support
engineer, dial this number and listen to the options for technical
support. (International callers can also reach this automated
self-help service by dialing 408-456-4496).
Seagate Technology online services
Using a modem, you can obtain troubleshooting tips, free utility
programs, drive specifications and jumper settings for Seagate's
entire product line. You can also download software for installing
and analyzing your drive.
SeaNET
You can obtain technical information on Seagate drives, Seagate
software and much more over the Internet from Seagate's World Wide
Web home page (http://www.seagate.com) or Seagate's ftp server
(ftp://ftp.seagate.com).
You may also send E-mail with your questions to DiscSupport@
Seagate.com or TapeSupport@Seagate.com.
SeaBOARD
SeaBOARD is a computer bulletin board system (BBS) that contains
information about Seagate's disc and tape drive products and is
available 24 hours daily. Set your communications software to eight
data bits, no parity and one stop bit (8-N-1). SeaBOARD phone numbers
are listed in the following table.
BBS Location Modem number
United States Disc: 408-434-1080; Tape: 408-456-4415
England 44-1628-478011
France 33 1-48 25 35 95
Germany 49-89-140-9331
Singapore 65-292-6973
Thailand 662-531-8111
Australia 61-2-9756-2359
Taiwan 886-2-719-6075
Seagate CompuServe forum
Online technical support for Seagate products is available on
CompuServe. To access our technical support forum, type go seagate.
This forum provides information similar to that found on SeaBOARD.
In addition, you can type questions or browse through previous
questions and answers on the forum messages.
Seagate Technology FAX services
SeaFAX
You can use a touch-tone telephone to access Seagate's automated FAX
system to receive technical support information by return FAX. This
service is available 24 hours daily.
Location Telephone number
United States 1-800-SEAGATE or 408-456-4496
England 44-1628-894084
Australia 61-2-9756-5170
Seagate technical support FAX
You can FAX questions or comments to technical support specialists 24
hours daily. Responses are sent during business hours.
Location FAX number
United States 408-944-9120
England 44-1628-890660
France 33 1-46 04 42 50
Germany 49-89-1430-5100
Australia 61-2-9725-4052
Singapore 65-293-4722
Hong Kong 852-2368 7173
Taiwan 886-2-715-2923
Korea 82-2-556-7294/4251
Seagate technical support
You can talk to a technical support specialist during business hours
Monday through Friday for one-on-one technical help. Before calling,
note your system configuration and drive model number (STxxxx). There
are several technical support phone numbers available for various
Seagate products.
Location Telephone number
United States Please dial 1-800-SEAGATE for the specific product
telephone number.
(6:00 A.M. to 11:15 A.M., 12:30 P.M. to 5:00 P.M.,
Pacific time, M-F)
England 44-1628-894083 (10:00 A.M. to 1:00 P.M., 2:00 P.M. to
5:00 P.M., M-F)
France 33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M., 2:00
P.M. to 5:00 P.M., M-F)
Germany Disc: 49-89-140-9332; (9:30 A.M. to 12:30 P.M., 2:00
P.M. to 4:00 P.M., M-F)
Tape: 49-89-140-9333
Australia 61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M-F)
Singapore 65-290-3998 (9:00 A.M. to 12:00 P.M., 2:00
P.M. to 5:00 P.M., M-F)
Hong Kong 852-2368 9918
Taiwan 886-2-514-2237
Korea 82-2-556-8241
SeaTDD 408-944-9121
Using a telecommunications device for the deaf (TDD), you can send
questions or comments 24 hours daily and exchange messages with a
technical support specialist between 6:00 A.M. to 11:15 A.M. and
12:30 P.M. to 5:00 P.M. (Pacific time) Monday through Friday.
Customer Service Centers
Seagate direct OEM, Distribution, System Integrator and Retail
customers should contact your Seagate Service Representative for
warranty information. Other customers contact your place of
purchase. Seagate offers comprehensive customer support for all
Seagate drives. Seagate customer service centers are the only
facilities authorized to service Seagate drives. These services are
available worldwide.
Location Telephone number FAX number
United States 1-800-468-3472; 405-949-6740
Other Americas
(Canada & Brazil) 405-949-6706; 405-949-6738
Mexico 525-546-6965; 525-546-4888
Europe, Middle
East & Africa 31-2065-43300; 31-2065-34320
Asia Pacific &
Australia 65-485-3595; 65-485-4980
Japan 81-3-5462-2904; 81-3-3462-2979
Seagate, Seagate Technology and the Seagate logo are registered
trademarks of Seagate Technology, Inc. SeaFAX, SeaFONE, SeaBOARD,
SeaTDD, SeaNET, Medalist and DiscWizard are either trademarks or
registered trademarks of Seagate Technology, Inc. or one of its
subsidiaries. All other trademarks or registered trademarks are the
property of their respective owners.