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4-49] My CD-ROM drive stopped working after uninstalling software




Description

This article is from the CD-Recordable FAQ, by Andy McFadden (fadden@fadden.com) with numerous contributions by others.

4-49] My CD-ROM drive stopped working after uninstalling software

(2002/06/27)

There is a problem with Roxio DirectCD 3.01/3.01c and Roxio Easy CD Creator
version 4.02c and 5.01. If you uninstall them from WinXP or Win2K, your
CD-ROM drive may stop working. It appears that VOB InstantCD/DVD and
Nero InCD can have the same effect.

Any CD-ROM drives will be inaccessible from My Computer, and the device
manager will show a "code 31", "code 32", or perhaps "code 19" message
for the drives.

The page at http://support.microsoft.com/support/kb/articles/Q270/0/08.ASP
describes the symptoms and the resolution of the problem.


 

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