This article is from the CD-Recordable FAQ, by Andy McFadden (firstname.lastname@example.org) with numerous contributions by others.
Make sure the software you're using supports Win2K or WinXP. Don't assume
that, just because it runs, everything will work correctly. You may need
to update to a newer version.
Under Win2K, you may need to be running as an Administrator equivalent
to record. The reasons for this appear to be access permissions on the
device, on certain registry keys, or both. Similar problems may arise
Installing Windows Media Player 7 in Win2K may mess up Easy CD Creator
and DirectCD. One solution is to uninstall and reinstall both, and make
sure ECDC is at 4.02c or later and DirectCD is at 3.01c or later. A simpler
solution involves a registry fix. For a complete discussion of the problem,
go to http://ask.adaptec.com/, and in the "Search all Products by Keyword
or Article Number" section enter "000726-0003", click on "Article #",
and press the "search" button.
IDE recorders may need to be the master device when used with ECDC under
Win2K. If you are having trouble with an IDE recorder, and it's not set
up as the secondary master, try configuring it that way.
Running ECDC v3.5c under Win2K is not recommended. Only Version 4.02 and
later are officially supported. For WinXP, you need version 5, and even
then you'll probably have trouble. See also section (4-49).
Installing WinXP Service Pack 1 may cause problems with DirectCD. The
solution is to uninstall and re-install DirectCD after installing the
WinXP SP1 update.
A few people were able to fix problems by disabling the in-built CD
recording features of WinXP. This can be turned off for each drive by
right-clicking on the drive in My Computer, selecting Properties, then
clicking on the Recording tab and disabling the appropriate checkbox.
A more thorough approach is to open the "Administrative Tools" control
panel and disable the "IMAPI Burning Service".
See also Microsoft Knowledge Base article #324129, "HOW TO: Troubleshoot
Issues That Occur When You Write Data to a CD-R or CD-RW Optical Disc in
Windows XP", at http://support.microsoft.com/?scid=kb;en-us;324129.