This article is from the Credit cards and Consumer Credit FAQ, by adams@spss.com (Steve Adams) with numerous contributions by others.
There should be a separate key or explanation mailed with the
report. Sit down and spend some time to try to read it. If it
still looks like Sanskrit, you might ask a trusted friend to go over
it with you. Or someone in your personnel office at work, or the
dean of students office at your school, or behind the railing at
your bank, might be willing to help you. (It's not their job to do
this, so remember that you're asking a favor. You may be charged a
fee.)
 
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