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503. I got ripped off by the merchant when paying with credit card. What should I do?




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This article is from the Credit cards and Consumer Credit FAQ, by adams@spss.com (Steve Adams) with numerous contributions by others.

503. I got ripped off by the merchant when paying with credit card. What should I do?

This is any situation listed at the beginning of this section,
except billing errors. Fortunately, the U.S. Fair Credit Billing
Act gives you strong protection if you used a credit card. Because
this comes up so frequently, and people are understandably emotional
when they think they've been cheated, I've divided up the answer
into several pieces that follow.

The legal language is on the back of your bill, under "Special rule
for credit card purchases."

 

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previous page: 502. There's an error on my credit card bill. What should I do?
  
page up: Consumer Credit and Credit Cards FAQ
  
next page: 504. Exactly which credit card purchases qualify under the Fair Credit Billing Act?