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411. Where should I report merchants who break the credit card usage rules?




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This article is from the Credit cards and Consumer Credit FAQ, by adams@spss.com (Steve Adams) with numerous contributions by others.

411. Where should I report merchants who break the credit card usage rules?

If merchants violate any of the above laws, you can report them to
your state's or city's consumer protection office or attorney
general. If they violate any rules of American Express, the company
would like to know about it. Report violations of Visa or
MasterCard rules to the bank that issued your card; if the sale was
completed, and you can also send a letter with a copy of the charge
slip to the Visa or MC address given earlier in this section.

 

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previous page: 410. Is there any official document that I can take with me to show merchants who violate the credit card rules?
  
page up: Consumer Credit and Credit Cards FAQ
  
next page: 412. Does my credit card payment have to reach the lender by the "due date" on the bill, or is it enough if I just mail it by the due date?