This article is from the Pratchett Newsgroups FAQ, by Orin Thomas firstname.lastname@example.org with numerous contributions by others.
"When I first went on line I left myself open to about a thousand
mailings on the lines of "Are you Terry Pratchett or what?" It
didn't matter what I replied. If I played it straight and said
"yes" some of them would reply, "oh, go on, you're not, are you?"
and I was damned if I was going to say "no"."
Terry Pratchett - Discworld Companion.
"Well, it's happened...
"I have to announce:
"I can no longer answer all my email.
"There's simply too much. It's hard to catch up even if I'm away from
the machine for a day or two, and now I've realised that despite me
continuing to give it as much time as I can the inbox is actually
getting bigger, possibly because the apparent sudden surge in US fans.
Sorry. From now on, an email to me is going to be a shot in the dark,
"Certainly at lot of the emails I get suggest that the writer doesn't
read afp -- there's a daily sprinkle of 'What's the next book about?'
and 'When's the next tour?'
"But in reality people often aren't writing because they want that
information. They want to write an email to a favourite author, and
they don't want to sound too fanboy, so asking a real question gives
them, they feel, a reason. This is fine. It's just that there's so
Terry gets a staggering amount of email and because he is getting
snowed under to the point of being unable to write books, his address
has been removed from this document. Smart people tend to be able
to figure it out all by themselves though.