This article is from the Problem Management Tools FAQ, by Dave Eaton email@example.com with numerous contributions by others.
Defect WorkFlow (DWF) from SoftQuest Systems is a PC-based defect
tracking and change management system for software systems. A web
interface permits reporting defects and changes over the Internet. DWF
contains a process based workflow for recording defects and changes,
analyzing them, fixing them and testing them. The testing phase
supports testing of multiple software releases before closing the
defect/change. Documentation updates are linked to the defect and
change that has to be handled. An evaluation copy can be downloaded
from the supplier WWW site at http://www.softquest.co.il/.