This article is from the Problem Management Tools FAQ, by Dave Eaton dwe@arde.com with numerous contributions by others.
GNU GNATS (GNU Problem Report Management System) is copyrighted by the
Free Software Foundation and freely available according to the terms
of the GNU General Public License.
This product which helps track software problems or change-requests.
Some of its features include:
* problems submitted via email
* uses a file system based database
* each problem identified by a unique key
* querying possible
* can maintain audit trail of all activities concerning a specific
problem
* a GUI interface (via tkgnats)
Responders believed that linking GNATS and the ClearCase task examples
(/usr/atria/examples/task) should not be too difficult, though no
responders seem to have tried this.
GNATS can be obtained from one of the GNU mirrors or from Cygnus
Support.
For example, GNATS may be found via anonymous FTP at
ftp://prep.ai.mit.edu/pub/gnu/gnats/ or
ftp://sourceware.cygnus.com/pub/gnats. A web interface to gnats,
gnatsweb, is distributed with gnats itself.
TkGnats information and the latest version of TkGnats may be found at
http://www.cuug.ab.ca:8001/~macdonal/tkgnats.html.
 
Continue to: