4.2.2 What should I do if my emails to the seller bounce? (eBay)
Description
This article is from the eBay FAQ, by William B. Shaw toppsoft@yahoo.com with numerous contributions by others.
4.2.2 What should I do if my emails to the seller bounce? (eBay)
When the email bounces, it might indicate a bad email address or another
problem with either of your email accounts. Before you panic, there a couple
of simple things to try. First, use the Ask Seller a Question link on the
auction page to attempt contact. This message comes from eBay's servers and
is less likely to be blocked by anti-spammed mail systems. If the message
bounced because of a full mailbox, wait a day before attempting to send
another message.
If you don't think you'll be able to make email contact, request the user's
contact information using
http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?MemberSearchShow from eBay and
give them a call. If the email account is not valid or the contact
information is wrong, contact safeharbor@ebay.com.
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