Note: These tips are intended to help computer technicians or those knowledgeable in computers. These tips are assuming you have already done some of the basic trouble-shooting* and are still experiencing a problem.
*Basic trouble-shooting, as defined here, shall include, but is not limited to scanning the hard disk drive for virus', running SCANDISK on the hard disk drive and repairing any errors or lost allocation units, removing all items from the Windows StartUp group and Load= and Run= lines in the WIN.INI file, finding and deleting all .TMP files and all Internet Brower Caches as well as verifying the Standard CMOS setup is correctly configured.
A. Remove all items from StartUp (using MSCONFIG) and see if the problem still occurs. A software called AYPaste is known to cause this behavior.
A. Limit Windows VCACHE setting to 32 Meg regardless of the amount of RAM on the system. I suggest you download and install Cacheman (www.outertech.com). This application lets you change the VCACHE settings easily. Set maximum disk cache to 32768 and CHUNKSIZE to 512.
A. When you are not using Windows, the operating system will reduce the swap file size (since it is not being used) and the 'System Restore' software is making back-ups of critical files. Also, if you have a Sound Blaster card, a piece of software called Disc Detector constantly polls the drives for new media. To disable this, you will find an icon in the Control Panel labeled Disc Detector.
A. Type REGEDIT in the run box, then open HKEY_CURRENT_USER, Software, Microsoft, Windows, Current Version, Policies, Explorer. Right click on NoDriveTypeAuto to change the setting to 95 00 00 00
A. Try making the change in Safe Mode and then re-starting in normal mode. Be sure to click OK after making the change. To start Windows Me in Safe mode: 1. Click Start | Shut down | Restart | OK. 2. Hold down the CTRL key until the Windows Startup Menu appears. 3. Enter the number for Safe mode and press ENTER.
A. The problem might been that during the set up of HomeNetworking Wizard, Microsoft somehow names your Workgroup to be "Mshome" (the default value) EVEN THOUGH you have specified your own name. Here is the fix: - Start -> Run -> regedit - Find "Mshome" (which should be in My Computer\HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\VNETSUP) - Right click on Workgroup (on the right hand panel) -> Modify - Change the "Value Data" to whatever your Workgroup Name is.
Click Start, Click Settings, Click Taskbar and Start Menu, Click the Advanced tab, Click the button labeled "Clear."
A. Click Start, click Run, type MSCONFIG (hit enter), click the button labeled "Extract File." For the name of the file you want to restore, type NETBW.INF. Restore from your Windows Millennium CD (if your CD is your D: drive, type: D:\WIN9X). Save File In: C:\WINDOWS\INF Once the file is restored, NetBEUI should now be available as a protocol option in your network properties.
A. You have disabled SYSTEM RESTORE and you have deleted the _RESTORE directory. As a result, Windows cannot find the directory necessary to create a restore point.
A. http://promiseraid.tripod.com/info/mem1.jpg & http://promiseraid.tripod.com/info/mem2.jpg
A. Right click on the Windows Explorer icon, select Properties and change the Target to C:\WINDOWS\EXPLORER.EXE /e,/n,C:
A. Check here: http://www.pcworld.com/hereshow/article.asp?aid=36590
A. You have Tweak UI installed and have changed the first item to appear on the desktop from My Documents to something else. Change it back to My Documents.
A. Delete c:\windows\dxwininit.bak. You should now be able to proceed with the installation of IE 5.5 SP1 Windows Update!
A. You must contact the manufacturer of the hard drive and download the utility used to enable or disable the Ultra ATA 33/66/100 capability on drives that support this feature. Drives are typically shipped with the fastest DMA mode enabled. If you do not have a special 80 wire IDE cable, or your motherboard does not support UMDA 66 or UDMA 100, you must set the drive to UDMA 33 mode.
A. There is a minumum requirement of 8 icons being listed on the start button. If you have 7 icons or less there is no way to display the logo.
A. If TweakUI is installed, go into it and click on Desktop and make sure "Search Results" is checked.
A. add the following items to system.ini [386 Enh] section: MinSPs = 10 PerVMFiles = 65
A. Use the MaxFileCache setting in the System.ini file to reduce the maximum amount of memory that Vcache uses to 512 megabytes (524,288 KB) or less OR Use the System Configuration utility to limit the amount of memory that Windows uses to 512 megabytes (MB) or less. Vcache is limited internally to a maximum cache size of 800 MB. This problem may occur more readily with Advanced Graphics Port (AGP) video adapters because the AGP aperture is also mapped to addresses in the system arena. For example, if Vcache is using a maximum cache size of 800 MB and an AGP video adapter has a 128-MB aperture mapped, there is very little address space remaining for the other system code and data that must occupy this range of virtual addresses. http://support.microsoft.com/support/kb/articles/Q253/9/12.ASP
A. Go into the BIOS, select "Power Management Setup", under "Video Off Method" choose "V/H Sync+Blank"
A. Check voltage settings on CPU, check memory, replace CPU.
A. Bad power supply.
A. Bad power supply fan or CPU fan or bad keyboard (sticking key).
A. Press CTRL-ALT-DEL one time and select END TASK on every item that is listed EXCEPT for Explorer and Systray. You will have to press CTRL-ALT-DELETE each time after you select END TASK.
A. Turn off the digital playback option in MediaPlayer 7.
A. Turn off the digital playback option in MediaPlayer 7.
A. Plug and Play has set the IRQ or other memory address and is sharing it with another device. Both devices can not be active at the same time. I recommend setting the Network card manually using the software that comes with the card or downloading the software from the manufacturers web site. Use an IRQ and memory address that is not currently in use and go in to your computer's BIOS and, under Plug And Play, select MANUAL and turn off the IRQ that you assigned to the network card.
A. Visit this page for more info: http://algi273qy50xj.bc.hsia.telus.net/network_slow.htm
A. Just format a floppy and copy IO.SYS and COMMAND.COM from C:\WINDOWS\COMMAND\EBD onto the floppy. Instant bootable floppy, just like that.
A. Bad monitor, bad video card or video card not seated properly, broken/bent pin(s) on monitor cable, broken/bent pin(s) on keyboard connector, switch on bottom of keyboard is set to XT instead of AT, RAM is bad or not seated properly, CPU is bad or not seated properly, power supply is bad or switch in back of power supply is set to 230v instead of 115v, CMOS may need to be cleared and reset. If this is a new system, the CPU voltage, multiplier and clock settings may not be properly set on the motherboard or BIOS/CMOS.
A. RAM is bad or not seated properly, CPU voltage, multiplier or clock settings not set correctly, bad video card or bad video card drivers.
A. Go in to the computer's BIOS/CMOS setup and in the section entitled Integrated Devices/Peripherals make sure that the Parallel port is enabled and set to EPP mode, if given a choice of 1.7 or 1.9, select 1.9. Do not select ECP or SPP mode. Also, possible bad cable or the cable may have a broken or bent pin. Also, possible bad printer or other device. Always make sure the device is ready, in the case of the printer, ensure the power is on, paper is in it, ink or toner is installed the Green Online light is on before starting diagnosis. A printer self-test can determine if the printer is bad. See your printers owners manual, or visit the manufacturers web site for details on how to do this with your specific printer.
A. Some phone systems require you to dial a 9 first, try adding a "9," to the front of the phone number you are dialing.
A. Find out what IRQ the hardware device is using. Some older Sound Blasters have two IRQs, one for the sound card and one for the built in controller for the CDROM. Make sure to disable both of those IRQs in your BIOS under Plug And Play (select MANUAL and turn off the IRQ(s) that the hardware device is using).
A. Phone cable is bad or not connected to the proper port in the back of the modem or possible bad modem or you have voice messaging or some other phone service that causes your dial tone to 'stutter' letting you know you have messages waiting or you are on a PBX system which requires you to dial a 9 first before getting a dial tone. In either case, you can turn off your modems ability to check for a dialtone. To do this, click on Start, Settings, Control Panel and then double-click on Modems. Make sure your modem is highlighted, if not, click once on it, and then click on Properties (NOT Dialing Properties). Click the Connection tab, and then click on the Advanced button. Under Extra Settings type in "AT X0" without the quotation marks and then click OK until you are back to the Control Panel. Close the Control Panel and try dialing out again.
A. Try going into Control Panel and re-detecting new hardware. If you are still in 16-bit mode on your hard disk drive(s), click on Start, type REGEDIT and hit Enter. Then type CTRL-F and in the field that appears type "NOIDE" without the quotation marks and hit Enter. It may take a while to search and while it is searching it may appear the computer is locked up, be patient. If it finds a NOIDE in the registry, it will highlight it. Delete this entry and then close the Registry, it will automatically save your changes. When you re-boot, all hard disk drives should be in 32-bit mode.
A. You may need an updated driver from the manufacturer if your CDROM plugs into a proprietary controller card or sound card. Also, if your CDROM has a proprietary controller card or sound card attached to it, it's IRQ and/or DMA settings may be conflicting with the BIOS/CMOS Plug And Play settings. Make sure to disable those resources in the Plug And Play section of your BIOS/CMOS. You may also be loading MSCDEX.EXE in your AUTOEXEC.BAT. If so, edit the C:\AUTOEXEC.BAT file and type "REM" without the quotation marks at the beginning of that line.
A. The modem, if internal, is more than likely configured to an IRQ or COM port that is already in use. I recommend setting the modem to COM PORT 4, IRQ 3 and verify the BIOS/CMOS Integrated Peripherals settings have the COM PORTs defined as COM1 (2F8) and COM2 (3f8). Do not set them to AUTO (if that is an option in your BIOS/CMOS).
A. Go into BIOS/CMOS and DISABLE ACPI. This setting can usually be found under the section entitled POWER MANAGEMENT SETUP.
A. A cable sends and receives data, right? So if pin 1 and 2 send data and pins 3 and 6 receive data, when you plug it into the computers they'll butt heads. That is what a hub, switch or router is for. On a 2 pc network, you need the receive and send wires reversed on one end of the cable so the data being SENT from one can be RECEIVED by the other. Otherwise you are trying to SEND data to a computer's SEND data port. It would be like trying to talk into the ear piece of your phone. Doesn't work real well since that's a speaker, and not a mic. (It's an output, not an input). You cannot plug an output into another output or an input into another input. At least, not if you expect it to work. You must plug one output into anothers input. Didn't your parents have this talk with you yet? Where can I get one and how much? CompUSA, Fry's Electronics, Best Buy... they all have those crossover cables. How much? $5-$20 depending on length.
A. Go to your display settings, click on the Appearance tab and choose the Windows default scheme. This occurs when the text color chosen is the same as the background color.
A. If you're using Norton Internet Security 2001 or Norton Personal Firewall 2001, change the settings in the program to not load at startup. Create an entry in Start|Programs|Startup to launch the program from there. There's a timing problem, causing these products to launch explorer windows. The following link from Symantec's website provides a better description of the problem and gives a link to a step-by-step fix. http://service1.symantec.com/SUPPORT/nip.nsf/ddb3f5ca22507b0885256937... 6/026cceacd2e609f78525695f0061c6be?OpenDocument&Highlight=0,startup
A. There are numerous settings that need to be set correctly, so we will add/reconfigure each one to insure it is properly set. Go to the Control Panel, double-click the icon entitled "PASSWORDS." At the top of the screen there are tabs. Click the tab titled "USER PROFILES"and make sure the option "All users of this computer use the same preferences and desktop settings." Click OK. While in the Control Panel, see if you have an icon called "TWEAK UI", if so, double-click it, find the tab that says Paranoia, and make sure the option "Clear Last User at logon" is NOT checked. Click OK. Back in the Control Panel, double-click on the icon titled "Network" and make sure you have the following components installed: Client for Microsoft Networks Dial-Up Adapter TCP/IP If you have any other components, remove them, these are the only three you should have (unless you have a network card or are using AOL). Check to see that "Windows Logon" is selected for the "Primary Network Logon" listed below. Double-click "Client for Microsoft Networks" and make sure "Log on to Windows NT domain" is NOT checked. While in that window, make sure that "Quick logon" is selected. Click OK. On the tabs at the top of the screen, select "Access Control" and make sure the option "Share-level access control" is selected. Click OK. If you are asked to re-boot, say NO. Close the Control Panel. Double-click My Computer Double-click Dial-up Networking You should see the icon used to dial your ISP here. Right-click on it and select PROPERTIES. On the tabs at the top of the window, select the one that is titled "Server Types" Under ADVANCED OPTIONS, the ONLY item that should be selected is "Enable software compression". Please make sure that "Log on to network" and all of the other options are not enabled. Below that, it says "Allowed network protocols" Make sure the last option, "TCP/IP" is the ONLY item selected. Click OK. Close any open windows. Click on Start. Click on Run. Type COMMAND (hit enter). Type CD \Windows (hit enter). Type DEL *.PWL (hit enter). Type EXIT (hit enter). Click Start Click Shutdown Choose "Restart" When Windows comes back up, a login screen should be displayed. For the name, type TEST (hit enter) For the password, type nothing, just hit the enter key. If Windows asks for password verification, hit the enter key again. That's it, you're all done! The next time you restart Windows, the logon screen should not come up, and when you dial your ISP, the option to save your password should be enabled.
A. To prevent Windows from prompting you for a password at startup, follow these steps: Click Start, point to Settings, click Control Panel, and then double-click the Network icon. On the Configuration tab, click to select Windows Logon in the Primary Network Logon box, and then click OK. When you are prompted to restart your computer, click No. In Control Panel, double-click Passwords. NOTE: If you cancel the network logon dialog box when you first start your computer, the Change Passwords tab may not be available. You must logon so the Change Passwords tab will be available. Click the Change Passwords tab, click Change Windows Password, select any check box items you want to be included in the change, and then click OK. In the Change Windows Password dialog box, type your current Windows password in the Old Password box. Leave the New Password and Confirm New Password boxes blank, click OK, and then click OK. NOTE: If you have forgotten your old password, please see the following article in the Microsoft Knowledge Base: Microsoft's Policy Regarding Missing or Invalid Passwords Click the User Profiles tab and verify that the All users of this PC use the same preferences and desktop settings option is selected, and then click Close. On the Start menu, point to Find, and then Files or Folders. Type *.pwl, in the Named window. Look in (all) "Local hard drives". Select Include subfolders, and then click the Find Now button. Rename the extension on all ".pwl" files to ".old". Shut down and then restart Windows. NOTE: If ".pwl" files are not disabled, the passwords from those files can be detected by Windows and the Windows Logon request continues to appear. If the issue has not been resolved, this issue may be caused by the TweakUI tool in Microsoft Windows 95 Power Toys. If you have installed Microsoft Windows 95 Power Toys, and are using the TweakUI tool, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q135586 TITLE : Hiding the Last Logged on User Name in Windows 95 For information about how to cache your Microsoft Windows NT domain password, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q140709 TITLE : How to Cache Your Windows NT Domain Password in Windows 95/98
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