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Problem Management Tools FAQ



Frequently Asked Questions about Problem Management Tools.

This FAQ about Problem Management Tools was compiled and written by Dave Eaton dwe@arde.com with numerous contributions by others.

Sharing Of Information

This document, as a collection of information, is Copyright 1995-2001 by Dave Eaton. It may be freely redistributed in its entirety provided that this copyright notice is not removed. It may not be sold for profit or incorporated in commercial documents without the written permission of the copyright holder. This article is provided as is without any express or implied warranty. The content is the sole responsibility of the author and contributors, and does not necessarily represent the position of their employers nor an official position or opinion of any company. Please contact the FAQ editor regarding changes.

-1. Summary (Problem Management Tools)
-2. Problem Management Overview
Tool
-3. Commercial Vendor Contact List (Problem Management Tools)
-4. Free But Perhaps Not Fully Supported (Problem Management Tools Generally Available Free)
There are a few freely available (Open Source) problem ...
-4. Bugzilla (Problem Management Tools Generally Available Free)
Bugzilla is the problem management tool used by the Netscape ...
-4. Debian Bug Tracking System (Problem Management Tools Generally Available Free)
The Debian Bug Tracking System (debbugs) is a set of scripts ...
-4. GNU GNATS (Problem Management Tools Generally Available Free)
GNU GNATS (GNU Problem Report Management System) is copyrighted by ...
-4. JitterBug (Problem Management Tools Generally Available Free)
JitterBug, developed for managing the samba-bugs bug reports and ...
-4. OpenTrack (Problem Management Tools Generally Available Free)
OpenTrack (OT) began as a UNIX-based tracking system used to ...
-4. PTS, XPTS, and Web/PTS (Problem Management Tools Generally Available Free)
Problem Tracking System (PTS, XPTS, and Web/PTS) by Dean ...
-4. PTS (Problem Management Tools Generally Available Free)
PTS is a web-based project/problem management system which uses a ...
-4. wrek (Problem Management Tools Generally Available Free)
Wrek is written in perl 5 and uses your your Web server and browser ...
-5. Growing Number On Market (Commercial Problem Management Tools)
It is impossible to provide user's comments concerning all ...
-5. +1CR (Commercial Problem Management Tools)
+1CR from +1 Software Engineering allows you to submit, list, view,...
-5. AccuRev/Dispatch (Commercial Problem Management Tools)
AccuRev(tm), from AccuRev Inc. is client/server, built on top ...
-5. Aegis (Commercial Problem Management Tools)
Aegis from Abacus Systems is an affordable and easy to use help ...
-5. AllChange (Commercial Problem Management Tools)
AllChange from Intasoft is a configuration management system ...
-5. Apriori (Commercial Problem Management Tools)
Apriori by Computer Associates (formerly Platinum Technology, ...
-5. BugBase (Commercial Problem Management Tools)
BugBase is a PC-only tool which keeps track of problems and ...
-5. CCC/Harvest (Commercial Problem Management Tools)
CCC/Harvest provides problem management as a stand-alone tool or ...
-5. ClearDDTS (Commercial Problem Management Tools)
ClearDDTS (formerly DDTs by QualTrak) from Rational (formerly ...
-5. ClearQuality (Commercial Problem Management Tools)
ClearQuality is part of Clarify Inc.'s Service Management System....
-5. ClearQuest (Commercial Problem Management Tools)
ClearQuest from Rational may be used as a stand alone product or ...
-5. ClearTrack (Commercial Problem Management Tools)
ClearTrack was Rational's (actually Atria's) change request ...
-5. Census (Commercial Problem Management Tools)
The MetaQuest Software Inc. product Census is an MS Windows-...
-5. Change Synergy (Commercial Problem Management Tools)
The Change Synergy problem tracking tool from Telelogic (...
-5. Control First and TRUEtrack (Commercial Problem Management Tools)
TRUEtrack, sold by TRUE Software provides an interface to TRUEchange....
-5. Defect WorkFlow (DWF) (Commercial Problem Management Tools)
Defect WorkFlow (DWF) from SoftQuest Systems is a PC-based ...
-5. DTS (Commercial Problem Management Tools)
DTS is a commercial web-based defect and trouble tracking system ...
-5. ExtraView (Commercial Problem Management Tools)
ExtraView by Sesame Technology is a completely Web-based ...
-5. GLOBETrack (Commercial Problem Management Tools)
GLOBEtrack by GLOBEtrotter Software is an integrated Web-based bug ...
-5. IssueView (Commercial Problem Management Tools)
IssueView by IssueView.Com is customizable Windows based bug ...
-5. KeepTrack! (Commercial Problem Management Tools)
Consensus of responders was that KeepTrack! was rather restrictive ...
-5. Lotus Notes (Commercial Problem Management Tools)
Not surprisingly, a Lotus representative replied that they use ...
-5. NeumaCM+ (Commercial Problem Management Tools)
NeumaCM+ from Neuma Technology Corporation provides a ...
-5. OmniTracker (Commercial Problem Management Tools)
OmniTracker by OmniNet GmbH is a professional action and ...
-5. PR-Tracker (Commercial Problem Management Tools)
PR-Tracker by Softwise includes features such as customizable ...
-5. Problem Tracker (Commercial Problem Management Tools)
ProblemTracker by NetResults is a Web-based tool for bug tracking ...
-5. PVCS Dimensions (Commercial Problem Management Tools)
The configuration management tool PCMS Dimensions PVCS by ...
-5. PVCS Tracker (Commercial Problem Management Tools)
The PC Windows-only tool PVCS Tracker (formerly DCS) came ...
-5. Siebel (Commercial Problem Management Tools)
The former Siebel/Scopus Technology products QualTEAM and ProTEAM ...
-5. Razor (Commercial Problem Management Tools)
Razor, from Visible Systems Corporation (formerly from Tower Concepts)...
-5. Remedy ARS (Commercial Problem Management Tools)
The Action Request System (ARS) by Remedy Corp. is a ...
-5. SWBTracker (Commercial Problem Management Tools)
Software with Brains, Inc.'s SWBTracker is bug tracking and ...
-5. TeamTrack (Commercial Problem Management Tools)
TeamShare's TeamTrack Workgroup is a secure and configurable solution,...
-5. Track for Windows (Commercial Problem Management Tools)
Track for Windows by Soffrontis a customizable Defect Tracking ...
-5. TrackRecord (Commercial Problem Management Tools)
TrackRecord by Compuware Corporation (who acquired UnderWare, Inc.) ...
-5. TrackWise (Commercial Problem Management Tools)
TrackWise from Sparta Systems, Inc., is a highly customizable ...
-5. Vantive Quality (Commercial Problem Management Tools)
Vantive Quality by Vantive Corporation is an integrated ...
-5. Visual Intercept (Commercial Problem Management Tools)
Visual Intercept by Elsinore Technologies, Inc. is a ...
-6. Other Tools (Problem Management Tools)
There are other such tools available today as well as new ...
-6. Appendix A. References and Sources of Information (Problem Management Tools)
For additional information about the topic discussed here, ...
-6. Appendix B. Problem Management Tools With World Wide Web Sites
As the popularity and accessibility of the World Wide Web (WWW) ...









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