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eBay FAQ



Frequently Asked Questions about eBay.

This FAQ about eBay was compiled and written by William B. Shaw toppsoft@yahoo.com with numerous contributions by others.

-1.0 Introduction (alt.marketing.online.ebay)
This article attempts to address the most commonly asked questions ...
-1.3 Guidelines for posting questions
Posting questions is a pretty simple process but you might very well ...
-1.3.5 Where can I advertise my auctions? (alt.marketing.online.ebay)
If you are bound and determined to advertise your auctions on Usenet, ...
-1.4 Is alt.marketing.online.ebay newsgroup moderated?
No. As far as I know, there are no kill-filters in place for this newsgroup....
-2.1 Common eBay Acronyms
As with all auction titles and listings, don't always take these acronyms ...
-2.1.99 eBay: Links to category/item-specific terms, definitions and acronyms
Until I have some good links, here are some product acronyms I received ...
-2.2 Is eBay down?
Probably (VBG)! EBay seems to suffer more downtime than many other ...
-2.3 How do I contact eBay?
It depends on the problem. As of the date of this FAQ, you can send email ...
-2.4 How can I get an unjust negative feedback removed? (eBay)
The short answer - you can't. There appears to be only three ways to get ...
-2.5 Are there any alternatives to eBay?
There are plenty of other auction sites on the Internet, but eBay is ...
-2.6 How long do auction listings stay on eBay?
They are available on eBay's site for a minimum of 90 days. This is the ...
-2.7 If I change my eBay handle, will I lose my feedback?
No. Your feedback stays with you as long as you use the same eBay account,...
-3.0 eBay Seller questions
Often times, selling on eBay is quite similar to aiming at a moving ...
-3.1 eBay Listing
Deciding what to list, how to list it, and when to do so are so dependent ...
-3.1.1 What items should I sell on eBay that can make me a lot of money?
If you figure it out, please let me know. ;-) Take stock of the ...
-3.1.2 What items aren't allowed on eBay?
We try to keep up with the constant policy updates regarding allowable ...
-3.1.3 What should be in my eBay auction listing?
At a minimum, you should list a clear and concise description, a ...
-3.1.4 What shouldn't be in my eBay auction listing?
Background music, large or dark backgrounds, animated images, and ...
-3.1.5 eBay Auction Pictures
It is said a picture is worth a thousand words. Items with clear ...
-3.1.5.1 How do I put more than one picture in my eBay auction listing?
You can do this two different ways. If you don't want to spend any ...
-3.1.5.2 Why are my eBay listing pictures broken?
If the links you provided to your pictures don't match the actual URL of ...
-3.1.5.3 Where can I get free picture hosting? (eBay)
There are a number of sites that provide free web and picture hosting. ...
-3.1.5.4 Someone is using my pictures. What can I do? (eBay)
If they are linking to a picture in your webspace, you can always ...
-3.1.6 Can I use my About Me page for my eBay auction terms?
Many sellers do, but this practice is actually prohibited by eBay. ...
-3.1.7 Should I use reserves in my eBay auctions?
Reserves perform two important roles on eBay. First, they protect the ...
-3.1.8 When is the best time to start/end an eBay auction?
Again, it depends on what you sell. Ebay seems busiest on Sunday nights, ...
-3.1.9 Are those eBay extra-charge options worthwhile?
The answer to this question greatly depends on the type of items you ...
-3.2 Getting Paid on eBay
You'd be amazed at how fussy some sellers are about what forms of ...
-3.2.1 What payment services should I accept on eBay?
The more payment services you accept, the less likely someone will pass ...
-3.2.2 What is PayPal?
PayPal is the most popular payment service accepted by sellers on eBay, ...
-3.2.3 What is eBay Payments (formerly known as BillPoint)?
EBay Payments is the official payment service of eBay backed by Wells ...
-3.2.4 What is BidPay?
BidPay is a bit unique in that payments arrive in the form of Western ...
-3.2.5 Can I charge a fee if someone pays me with one of these services? (eBay)
No. Not only is it against eBay's terms of service on the U.S. site, ...
-3.2.6 What if my eBay bidder doesn't respond?
Have you given them at least 3 working days to reply? If so, try ...
-3.2.7 What if my bidder responds and refuses to pay? (eBay)
Go directly to the NPB form after the 7 days have past. Remember, you ...
-3.2.8 How long do I have to wait to relist my item? (eBay)
Technically, you can relist the item if you haven't heard from the buyer ...
-3.3 Shipping (eBay)
-3.3.1 How much should I charge for shipping?
If you want to see a spirited flame war, ask this question on a.m.o.e. ...
-3.3.2 Can I use Priority Mail boxes for other types of mail? (eBay)
The USPS provides certain Express Mail, Priority Mail, Global ...
-3.3.3 Should I ship to International bidders? (eBay)
Another hotly debated topic. The tough part about international shipping ...
-3.4 After the Auction (eBay)
Service after the auction is twice as important as the service you ...
-3.4.1 When should I leave feedback? (eBay)
Incendiary topic #1!! Opinions vary greatly. Many sellers don't consider ...
-3.5 eBay Selling tools
If you intend to sell in any volume on eBay, a number of selling tools ...
-3.6 How do I become a PowerSeller on eBay?
Powersellers get that way by selling a minimum of $2000 per month ...
-3.7 I'm new to eBay and want to sell. How can I convince others of my honesty?
Start small, selling relatively inexpensive items, that can be ...
-4.0 eBay Buyer issues
EBay's full buyer's guide can be found ...
-4.1 Bidding (eBay)
Bidding strategy is one of the least understood areas of eBay. Terms ...
-4.1.1 How much should I bid? (eBay)
Bid the maximum amount you are willing to pay for an item less the ...
-4.1.2 I bid $20 and my bid only shows as $1.00. Why? (eBay)
You have just been introduced to the proxy bidding system. When you ...
-4.1.3 I just lost an auction by $1.00. How did this happen? (eBay)
Remember that eBay only bids the amount necessary to win the auction. ...
-4.1.4 I lost an auction in the last minute. How can I keep that from happening again? (eBay)
Bid your max. The only real protection from last-minute bidders is to ...
-4.1.5 What is proxy bidding? How does it work? (eBay)
Essentially, when you bid, you aren't telling eBay how much of a bid ...
-4.1.6 What are the bid increments eBay uses to increase bids? (eBay)
When eBay bids up to your maximum amount on your behalf, the bidding ...
-4.2 After the auction (eBay)
Post-auction activities are probably the most important part of the auction....
-4.2.1 How long should I wait for a seller to reply to my emails? (eBay)
You shouldn't need to wait more than three business days to ...
-4.2.2 What should I do if my emails to the seller bounce? (eBay)
When the email bounces, it might indicate a bad email address or ...
-4.3 Paying for your winnings (eBay)
Pay promptly. If for any reason, you are going to have trouble paying,...
-4.3.1 The seller doesn't accept [payment type]. What do I do? (eBay)
If they state in their auction listing that they do accept that form ...
-4.4 After you've paid (eBay)
Most sellers are quite prompt about shipping your merchandise once they'...
-4.4.1 How long should I wait to receive my merchandise? (eBay)
Even if a seller ships your order on the day they receive the payment, ...
-4.4.2 When should I leave feedback? (eBay)
Incendiary topic #1!! Opinions greatly vary for sellers, but buyer's ...
-4.4.3 I've been ripped off. What do I do now? (eBay)
Your options depend greatly on a number of factors such as how you paid, ...
-5.0 How to get kicked off of eBay
Unless you aren't paying your bill, eBay generally enforces their rules ...
-5.1 Shill bidding (eBay)
Sellers who bid on their own auctions or have a closely related party bid ...
-5.2 Bid shielding (eBay)
Bid shielding is done by a buyer to keep the price high until the end of ...
-5.3 Don't pay for your winnings (eBay)
Three strikes and you're out! If three separate sellers go through ...
-5.4 Engage in keyword spamming (eBay)
By adding keywords into your auction title or description that are ...
-5.5 Don't pay your eBay fees
Need we say more? You'll get an email if your payment doesn't post and ...
-5.6 Link to your web site from your auction listing (eBay)
This rule only seems to apply if you aren't a power seller. The ...
-5.7 Listing auctions with copyright violations (eBay)
With eBay's VeRO program, your auctions can be unilaterally cancelled ...
-5.8 Have a bad email address (eBay)
If eBay receives a complaint that your email address is no longer valid,...
-5.9 Registering with invalid contact information (eBay)
If eBay receives a complaint that any of your contact information is wrong,...
-5.10 Auction Interference (eBay)
Auction Interference can take many forms. The essential elements ...
-6.1 Sniping (Things that won't get you kicked off of eBay)
Sniping is the act of placing a bid with in the last few minutes, ...
-6.1.1 Why people snipe (Things that won't get you kicked off of eBay)
Other than the joy of sniping, bidders generally snipe for three ...
-6.1.2 Why some people hate snipers (Things that won't get you kicked off of eBay)
It's extremely frustrating to see yourself as the highest bidder for ...
-6.1.3 How to protect yourself against snipers (Things that won't get you kicked off of eBay)
Although no one can guarantee that someone else isn't willing to pay ...
-6.2 Bid retractions (Things that won't get you kicked off of eBay)
There are very few legitimate reasons for retracting a bid on eBay. ...
-6.3 Posting negative feedback (Things that won't get you kicked off of eBay)
EBay's feedback system is only effective if all members leave ...
-7.0 EBay Stores
Many of the questions about eBay stores are answered in the main faq and ...
-8.0 Credits and Thank You's! (alt.marketing.online.ebay)
I would like to extend my sincerest thanks and gratitude to the ...









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